Your flexidesktop works fine from a browser for most day-to-day tasks. But if you need to plug in a USB drive, print to a local printer, or use your webcam inside your virtual desktop, Microsoft’s Remote Desktop gives you that extra layer of hardware access that a browser tab can’t.
Here’s what Remote Desktop unlocks that browser access doesn’t:
- Connect external USB drives from your physical device and access them directly from your flexidesktop.
- Print documents on your local printer straight from your virtual desktop.
- Use your webcam for video calls and any app that needs camera access.
Here’s how to set it up.
Request Remote Desktop Access
Log in to your Dashboard and go to My Desktops → Manage → Remote Desktop. From there, submit your access request.

Note: Approval is manual — our technical team reviews every request, so please allow some time before it’s approved.
Once approved, you’ll find a single ZIP file in your user area with everything you need:
- Your WireGuard tunnel configuration (VPN).
- Your Remote Desktop connection profile (
.rdpfile).


Install WireGuard
Download and install the free WireGuard app for your platform from wireguard.com. Once it’s installed:
- Extract the ZIP file you received.
- In WireGuard, click Import and select the tunnel configuration file.
- Click Activate to turn on the tunnel.



You’re now securely connected to the flexidesktop VPN.
Launch Remote Desktop
With the VPN active, you’re ready to connect:
- Windows: use the built-in Remote Desktop app — no install needed.
- macOS: install the free Windows App from the App Store (formerly Microsoft Remote Desktop).
Open the .rdp file from the ZIP you extracted earlier.

When prompted, enter your Remote Desktop credentials. You’ll find the password in the Remote Desktop tab of Manage — click Reveal next to the password field.

Click Connect, and you’re in — enjoy your virtual desktop with the added security of an encrypted point-to-point VPN tunnel.
Why flexidesktop
Setting up your own VPN and Remote Desktop server means provisioning hardware, configuring the tunnel yourself, and keeping it patched and running. With flexidesktop, that work is already done: your virtual desktop is ready from day one, and Remote Desktop access is just a request away whenever you need the extra performance. Browser access covers everything else — no servers, no maintenance, nothing on your end to manage.








