How to Get Started with flexidesktop

Welcome to your new flexidesktop! With your personal flexidesktop, you can securely access a Windows 10/11 environment from anywhere using just your web browser. For advanced use or maximum performance, you can also request access via VPN + Microsoft Remote Desktop client.

What Happens After Purchase?

Once your order is completed, you’ll receive a welcome email with everything you need to get started.

Your welcome email includes:

• Your flexidesktop login URL (based on your selected region)
• Username and password

Note:
If you don’t see the email within a few minutes, please check your spam/junk folder.

How to Log In via Web Browser

Step-by-Step

1. Open the login URL from your welcome email:
   • USA/Canada: https://login-us.flexidesktop.com
   • Europe: https://login-eu.flexidesktop.com
   • Asia-Pacific: https://login-ap.flexidesktop.com
2. Enter your username and password.
3. After logging in, you’ll have immediate access to your Windows desktop in your web browser—no extra software required.

Exploring the “My Desktops” Section

To access your flexidesktop account dashboard (the “My Account” area on our website), you first need to set up a password for your account at this link.

How to Access “My Desktops”

1. Go to www.flexidesktop.com/my-account/lost-password/
2. Enter your email address (the same one you used for your order)
3. Follow the instructions to set a new password

After setting your password, you can log in to your account at www.flexidesktop.com/my-account/.

What You’ll Find in “My Desktops”

• Active flexidesktop:
  You’ll see a list of your active flexidesktop subscriptions. For most users, this will be just one desktop.
• Details button:
  Click on Details next to your desktop to see more information.

Inside the Desktop Details Page

On the Details page, you’ll see an overview of your flexidesktop, including:

• The name of your flexidesktop
• The operating system installed (e.g., Windows 10 or Windows 11)
• Your current CPU and memory usage

This overview helps you keep track of your desktop’s status and resource usage at a glance.

You’ll also find options related to VPN and Remote Desktop access:

• If you haven’t requested VPN + Remote Desktop access yet, you’ll see a button to request it directly from this page.
• After your request is approved by our support team, you’ll be able to download your VPN profile and view your Remote Desktop connection details (such as username, password, and IP address) right here.

Note:
All essential info for accessing your flexidesktop is available in this section, so you always have quick access to your credentials and connection details.

How to Request VPN + Remote Desktop Access (Optional)

If you prefer, you can also connect to your flexidesktop using VPN + Microsoft Remote Desktop. This option offers better performance for longer sessions and is recommended for advanced users.

How to request VPN + RDP access:

• Open a support ticket or reply to your welcome email requesting VPN + RDP access.
• Our team will send you:
  • VPN setup instructions and credentials
  • RDP connection details (IP/hostname, username, password)

This method is ideal for:

• Improved performance during long sessions
• Software that works better with Remote Desktop

FAQ

Q: I lost my password, how can I reset it?
A: Use the “Forgot password?” link on your login page, or contact support.

Q: Can I install my own software?
A: Yes, you have administrator rights on your flexidesktop.

Q: How do I upgrade resources (RAM, CPU, storage)?
A: Contact support or visit your account to upgrade your plan.

Need Help?

If you have any questions or need help, our support team is ready to assist you!
Contact Support