Welcome to your new flexidesktop! With your personal flexidesktop, you can securely access a Windows 10/11 environment from anywhere using just your web browser. For advanced use or maximum performance, you can also request access via VPN + Microsoft Remote Desktop client.
Here’s what you’ll find in this guide:
If you haven’t purchased a flexidesktop yet, you can explore our plans here.
Once you add a flexidesktop to your cart, complete checkout, and pay by card, your account is created automatically — there’s nothing extra to fill in.
Right after your order is confirmed, you’ll receive a welcome email with a link to set your own password.
Note: If you don’t see the email within a few minutes, please check your spam/junk folder.
Click the link in your welcome email and set your password. Once that’s done, you’re ready to manage your flexidesktop.
Forgot your password? Reset it anytime at flexidesktop.com/my-account/lost-password.
Go to flexidesktop.com and click Dashboard at the top right, then log in with your email and the password you just set.
Inside, you’ll find a summary of your virtual desktops, plus access to manage your account name, payment methods, active subscriptions, and support — all in one place.
Next to each flexidesktop in your Dashboard, you’ll see three buttons:
| Button | What it does |
|---|---|
| Connect | Opens a new browser tab with instant access to your virtual desktop |
| Reboot | Restarts your flexidesktop |
| Manage | Opens the full set of settings for that flexidesktop |
Want to give your flexidesktop a name of your own? Click the pencil icon next to its name or ID to rename and personalize it.
Click Manage on any flexidesktop to open its detail view. From here you can control everything about that specific virtual desktop, organized into tabs.
By default, you have one user set up with the same email you signed up with. You can create additional web users who will only have access to this flexidesktop’s desktop — not to account-level features like payment methods or reboot.
When creating a new user, you can choose whether to automatically email them their access details: login URL, username, and password.
Here you can see your flexidesktop’s real-time CPU and RAM usage, and upgrade to a higher plan whenever you need more resources.
From this tab, you can request access via Remote Desktop client. Review is manual and handled by our technical team, so please allow some time for approval.
Once approved, you’ll receive two files: a VPN profile to connect privately using the free WireGuard app, and an RDP file (.rdp) to connect natively to your flexidesktop with Microsoft Remote Desktop.
For the full step-by-step process, see How to Connect to a Remote Desktop Using a VPN.
Check your flexidesktop’s current disk size, and expand it in 100 GB increments whenever you need more room.
See the list of available backups for your flexidesktop. Backups run automatically once a day, scheduled during off-peak hours to avoid any impact on performance. If something goes wrong, you can restore your flexidesktop to any previous backup from this tab.
View the full connection history for your flexidesktop — both web and Remote Desktop sessions — and export it to a CSV file whenever you need it.
Available on M plans and above, this tab helps you track security-related activity on your flexidesktop, including:
Need a hand with your flexidesktop?
Our support team is ready to help — from account questions to technical issues with your virtual desktop.
Contact Support →
This tutorial explains how to access your flexidesktop Team, view and reveal user credentials, and request new users or admin changes. Follow these steps to make user management easy and secure.
Learn how to connect to your remote desktop securely using a VPN. Follow our simple steps to get started with flexidesktop today!
